Home Care Assistance

Our People

Having elderly care in their household can lessen stress for family members and provide essential support for the senior. Home care can also be a key part of the recovery process resulting from an illness or injury. Home care provides the support your loved one needs and the peace of mind you deserve.

  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Our Company Culture

Our team’s mission is to change the way the world ages.

Our Care Team Members

When your family engages the services of Home Care Assistance Sydney City and East, your loved one is not only matched with the right Care worker, but you work with a full team of qualified, experienced care professionals who will ensure the highest standards of care are met throughout the length of service.

A full and experienced care team comprised of Employee and Client Care Managers will work closely with you and your family members to ensure the perfect Care Worker is selected to best suit the needs, interests and preferences of your loved one.

Our team is available 24/7 to address any concerns, and to ensure total peace of mind.

Our Satisfaction Team

Our Home Care Assistance Sydney City and East Client Care Managers oversee each individuals’ care, ensuring the highest standard of professionalism from all members of the care team. They work directly with families to make sure that you and your loved ones are happy over the entire course of our service, perform a comprehensive in-person evaluation and create a care plan that will best serve the individual needs of your loved one. Client Care Managers can also help to coordinate health care professionals and maintain clear lines of communication to the family.

Leadership Team

Home Care Assistance Sydney City and East can provide premier level care and help push the limits for the people we serve because of our people. The genuine passion, unmatched work ethic, creative spirit and dedication to providing the best possible care can be experienced at all levels of the company and it is contagious.

Scheduling and Operations Team

Employee Care Managers or Staffing Managers are responsible for training, recruiting, scheduling and expertly matching Care Workers with individuals. They work with Client Care Managers to oversee all aspects of staffing, supervising and coordinating care.

Care Workers

Our Care Workers are highly experienced, thoroughly trained and personally committed to the individuals and families they serve. We offer a robust roster of Care Workers with a diversity of experience, skills, personalities, and credentials.

At Home Care Assistance Sydney City and East we expertly match the right Care Worker to each person’s unique needs and preferences. Care Workers are employees of Home Care Assistance Sydney City and East. We manage our Care Worker’s employment insurance, taxes and workers’ compensation so you don’t have to. As a responsible organisation, we also bond and insure our employees and are happy to give you a copy of our certificates of insurance as proof of the various coverage plans we provide for our Care Workers.

Community Resource Team

Home Care Liaisons are connected to a wide range of care professionals in the communities we serve. They can serve as a valuable resource to your family and loved one by advising them on local care professionals they may need. Whether it’s coordinating with social workers, hospital staff, or geriatric care managers, our Home Care Liaisons are there to make sure the ageing journey is a smooth one.

Local Community Service

Home Care Assistance Sydney City and East care team members have a personal mission to improve the lives of older adults and many take this calling beyond their vocation and devote their time and resources to various not-for-profit causes.

Are You Ready to Get Started?

Home Care Assistance Sydney City & East can help you or a loved one today.
Contact us now for your complimentary in-home assessment.

Let us help you

Home Care Assistance Sydney City and East can help. Call Our Local Team today for your complimentary in-home assessment.

Call Your Local Team

Contact the team at Home Care Assistance Sydney City and East anytime
(02) 9158 3880 or by email at infosydeast@homecareassistance.com

Very happy with this Company looking after my Home Care Package. Very friendly staff and always available to arrange things. Also the home care and help in garden is excellent and I couldn't do... without them.read more
As a former employee of this company working in the office and as a Carer, I cannot recommend this company enough. They genuinely care for their clients and employees. I loved working there with... Jeremy and his staff, but unfortunately had to leave due to relocation. I would not hesitate to recommend HCA Syd East to all clients who are aged and/or with disabilities to engage this service provider for all their vital services to enable you to live and enjoy staying in your own home and to be as independent as possible. Jeremy and his staff really listen to your needs, goals and aspirations and do their very best to match you up with a compatible and suitably qualified Carer. Nothing is too much trouble.read more
As We are the Family With kid experienced to stay by this agent, I can not recommend this company enough. They genuinely care for their clients, whenever I asked for help a person I contact with... always try her best to help that I most thankful for her.read more
Home Care Assistance run by Jeremy and Samantha, a lovely couple with a caring attitude and a family themselves. After bringing my Mum to Sydney and needing expert help immediately I found HCA online... and liked their story. As soon as they walked in our door, we knew we were safe. I liked the fact that there was direct contact with the owners and nothing was too much trouble. The carers selected for Mum were perfect for her and very capable. Unfortunately Mum has had to move to a nursing home now but I would happily recommend this wonderful business to anyone with aged care needs.read more
Jeremy is a really good man, he has fantastic family values and cares for everyone. I would definitely recommend Health Care Assistance to help you and your family
Great team