Our People

When your family engages the services of Home Care Assistance Sydney City and East, your loved one is not only matched with the right Care worker, but you work with a full team of qualified, experienced care professionals who will ensure the highest standards of care are met throughout the length of service.

A full and experienced care team comprised of Employee and Client Care Partners will work closely with you and your family members to ensure the perfect Care Worker is selected to best suit the needs, interests and preferences of your loved one.

Our team is available 24/7 to address any concerns, and to ensure total peace of mind.

Our Home Care Assistance Sydney City and East Client Care Partners oversee each individuals’ care, ensuring the highest standard of professionalism from all members of the care team. They work directly with families to make sure that you and your loved ones are happy over the entire course of our service, perform a comprehensive in-person evaluation and create a care plan that will best serve the individual needs of your loved one. Client Care Partners can also help to coordinate health care professionals and maintain clear lines of communication to the family.

Home Care Assistance Sydney City and East can provide premier level care and help push the limits for the people we serve because of our people. The genuine passion, unmatched work ethic, creative spirit and dedication to providing the best possible care can be experienced at all levels of the company and it is contagious.

Care Worker Managers and Resource Planners are responsible for training, recruiting, scheduling and expertly matching Care Workers with individuals. They work with Client Care Partners to oversee all aspects of staffing, supervising and coordinating care.

At Home Care Assistance Sydney City and East, we take great care to match each client with a Care Worker who aligns with their individual needs, preferences, and personality. All of our Care Workers are employed directly by us, meaning we handle their insurance, taxes, superannuation, and workers’ compensation — giving you peace of mind and one less thing to manage.

Our Care Workers are highly experienced, thoroughly trained and personally committed to the individuals and families they serve. We offer a robust roster of Care Workers with a diversity of experience, skills, personalities, and credentials.

Think you’d be a great fit? Join our team today

At Home Care Assistance Sydney City & East, we go beyond the basics. Every member of our care team participates in regular, ongoing training programs to stay up to date with the latest best practices in aged care.

Our carers receive hands-on education in:

• Dementia and Alzheimer’s care

• Parkinson’s support techniques

• Infection control and wound care

• Safe manual handling and mobility assistance

• Communication and mental health support

We’re proud of our low staff turnover, which means clients benefit from continuity of care and trusted relationships built over time.

Community Engagement Team are connected to a wide range of care professionals in the communities we serve. They can serve as a valuable resource to your family and loved one by advising them on local care professionals they may need. Whether it’s coordinating with social workers, hospital staff, or geriatric care managers, our Community Engagement Team are there to make sure the ageing journey is a smooth one.

Home Care Assistance Sydney City and East care team members have a personal mission to improve the lives of older adults and many take this calling beyond their vocation and devote their time and resources to various not-for-profit causes.