Getting Started With The Lookout App
Understanding Your New Support at Home Statements
With the introduction of the Support at Home program, your monthly statement may look a little different to what you’re used to. To help make sense of it all, Lookout have created a step-by-step guide that explains each section of your statement in plain English — from your financial summary and budget balances through to services delivered, care management, assistive technology, home modifications and any unspent funds. The guide is designed to give you confidence in understanding how your funding is being used and what support remains available to you, month by month. If you ever have questions, our team is always here to talk it through with you.
Streamlining Your Care Experience
At Home Care Assistance, we are committed to enhancing the quality of care and making life easier for our clients and their loved ones. That’s why we’re thrilled to introduce the Lookout App, a transformative tool designed to simplify the process of managing appointments and care plans while improving the quality and speed of services.
Why Choose the Lookout App?
The Lookout App has been designed with your needs in mind, offering many benefits for our clients:
- Set and track care goals and outcomes.
- Access important information, such as care plans, notes, and schedules, all in one place.
- Share access with trusted friends, family, or loved ones.
- Stay informed about critical care details.
- Enjoy peace of mind with remote care monitoring.
Developed in Australia by the team at The Lookout Way, this app reflects the insights and feedback of real care organisations, ensuring it meets the needs of clients, families, and carers alike.
How to Get Started
Signing up is simple! You’ll need an email address or a nominated Next of Kin (NOK) who can access certain app features like the roster. Clients who sign up directly will enjoy access to additional tools like statements and care plans.
- Download the Lookout Guide: Click here to download the guide
- Watch the Instructions Video: Click here to watch the video
- Contact Us for Assistance: Call our office, and we’ll help you get started.
Make managing your care a breeze with the Lookout App!
Don’t wait—sign up today and start enjoying a smoother care experience.
We’re here to help every step of the way. If you have any questions, need further assistance, or would like to sign up, please contact our office today!