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How Seniors Can Stay Safe Online – Internet Safety Tips Part 1 - Home Care Assistance Sydney East

How Seniors Can Stay Safe Online – Internet Safety Tips Part 1

The online world is growing, and seniors are becoming more involved, using it for banking, shopping, and even social interactions. With this rise, however, comes a heightened risk of online scams, making seniors more susceptible to becoming victims. In 2021, Australians aged 65+ lost around $82 million to scams. At Home Care Assistance Sydney East, we aim to help our senior community navigate the internet securely. This two-part series provides guidance on safe online practices and how to identify common scams.

Recognising Online Dangers

Awareness is the first step to prevention. Here are some of the most common scams seniors face:

  1. Phishing Schemes: Fraudsters use deceptive emails or messages that mimic trustworthy sources to steal your information. Never enter personal details unless you’re sure the source is legitimate.
  2. Identity Fraud: By using stolen personal information, scammers can open accounts, make purchases, or commit other forms of fraud in your name.
  3. Malware and Viruses: Harmful software can steal your data or damage your devices. These can be contracted from untrustworthy websites, suspicious downloads, or unfamiliar email attachments.
  4. Online Frauds: Lottery scams, fake charities, and get-rich-quick schemes are common methods used to deceive seniors into sharing personal information or making payments.

Six Steps to Safer Internet Use

Adopting safe online habits is key to protecting your personal information:

  1. Create Strong Passwords: Choose passwords with a mix of symbols, numbers, and both uppercase and lowercase letters. Avoid easily guessed information like family names.
  2. Be Aware of Phishing Attempts: Don’t click on suspicious links or share information without verifying the sender. Always visit official websites directly.
  3. Ignore Pressure Tactics: Scammers often try to scare you into quick decisions. Take your time to verify information before responding.
  4. Avoid Gift Card Payments: Legitimate payments are not made through gift cards. If asked to pay this way, it’s a red flag.
  5. Keep Personal Information Private: Adjust privacy settings on social media to limit who can see your information and avoid sharing sensitive details publicly.
  6. Use Secure Networks: Conduct sensitive online activities on secure, private networks. If on public Wi-Fi, use a VPN for added protection.

In Case of a Problem

If your online security is compromised, here’s what you can do:

  • Update Your Passwords: Immediately change compromised passwords, ensuing you create a strong password as per above.
  • Activate two-factor authentication: This security measure strengthens your online protection by requiring two forms of verification. After entering your password, you’ll need to provide a second piece of information, such as a one-time code received on your phone via SMS or email.
  • Report the Scam: Inform the appropriate authorities or platforms about the incident.
  • Seek Assistance: Contact a trusted friend, family member, or professional if you need help recovering.

The internet is a valuable resource for communication and convenience. Always verify the legitimacy of messages and offers, and act quickly if you suspect fraud. Click here to read our second part of this series.

Home Care Assistance Sydney East provides specialised care services, helping seniors maintain independence safely. Call us today to learn how we can support you at home!

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I contacted Home Care Assistance after my mum got sick and needed to get a home care package. The staff were really helpful and even contacted My Aged Care with her over the phone to get her... registered. They helped her follow up on the status of her home care package to make sure she was not forgotten. When her health declined, they helped her get reassessed for a higher package. The team have been amazing. Can't recommend them highly enough. Thanks!read more
Great team
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Home Care Assistance run by Jeremy and Samantha, a lovely couple with a caring attitude and a family themselves. After bringing my Mum to Sydney and needing expert help immediately I found HCA online... and liked their story. As soon as they walked in our door, we knew we were safe. I liked the fact that there was direct contact with the owners and nothing was too much trouble. The carers selected for Mum were perfect for her and very capable. Unfortunately Mum has had to move to a nursing home now but I would happily recommend this wonderful business to anyone with aged care needs.read more
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