Essential Tips for Seniors to Stay Secure Online – Internet Safety Tips Part 2

Online security is essential for protecting your assets. At Home Care Assistance Sydney East, we know seniors can sometimes be vulnerable to internet scams. In our first blog, Part 1, we discussed general online safety. Now, let’s focus on secure social media use and advanced protection steps. We encourage you to review these tips with family members who can offer extra support if needed.

Online Safety Tips

1. Two-Factor Authentication (2FA). Adding an extra layer of security, 2FA makes it tougher for intruders to access your accounts. Set it up on essential accounts like email and banking. If you need guidance, visit the Australian Government’s Cyber Security website for more tips.
2. Installing and Updating Security Software. Equip your devices with up-to-date antivirus software to block threats. Automate these updates to stay protected with minimal effort.
3. Safe Online Shopping. When buying online, trust reputable brands with secure payment options, like credit cards or services such as PayPal. Verify sites by looking for “https://” and a padlock symbol, which means that the connection between your browser and the website is encrypted.
4. Banking Alerts. Many banking apps allow transaction alerts for immediate awareness of any unusual activity, sparing you from manually checking statements.
5. Backing Up Important Data. Regularly save vital files to an external drive or cloud storage to guard against loss due to a cyberattack or accident.

Social Media Safety

1. Privacy Settings. Customize your settings to limit who can view your posts, ensuring only trusted people see your updates.
2. Be Cautious with Friend Requests. Stick to connections you recognize to prevent scammers from accessing personal details.
3. Reporting Suspicious Activity. Report any unusual messages or posts to platform support.

When Things Go Wrong

1. Responding to a Security Breach. Change passwords, enable 2FA, and check for unauthorised activity on your accounts.
2. Reporting Scams. Inform authorities or the platform to prevent others from facing the same issue.
3. Seek Support. Reach out to family, friends, or professionals if you need help securing your accounts or recovering from a scam.

How to Report a Scam or Cybercrime in NSW

1. Identity Theft or Cybercrime: Call ID Support NSW at 1800 001 040 or fill out their online form.
2. Scams from NSW Traders: Submit an online complaint to NSW Fair Trading or call 13 32 20.
3. Unknown, Overseas, or Interstate Scams: Report to the ACCC.

If You’ve Been Scammed:

• Stop all contact with the scammer.
• Report the scam immediately.
• Contact your bank to cancel any compromised accounts.
• Note details about the scammer (e.g., phone number, email).
• Share your experience with friends and family to raise awareness.

For more information, visit the NSW Government website.

Having a support system at home can make a world of difference. At Home Care Assistance Sydney East, we’re committed to helping seniors live comfortably and confidently in their own homes. With tailored care solutions, we provide the assistance you need to stay independent and secure. Reach out to our team today to learn how we can support your lifestyle and peace of mind.